Shipping and Deadlines
We collaborate with international suppliers from the United States, Europe, and Asia to ensure the best price and quality at all times!
Our suppliers will send your product directly from the factory to you.
The delivery time will be between 10 to 25 business days.
In case there are customs delays and the order is held in Australia, this time until release does not count as the delivery time.
We take care to choose suppliers who, in addition to price and quality, also expedite the shipping process.
Once the specified timeframe has passed, we recommend that you contact the postal service to clarify the reason for the delay.
If the postal service does not have possession of your order, please contact us immediately so that we can check with our suppliers.
Upon confirming that there is a logistical issue with your order, we will provide you with a FULL refund promptly after these verification steps.
The tracking code for your purchase will be sent via email within 5 to 10 business days after your order is confirmed.
If your order was placed using the Bank Slip payment option, the time between payment and bank clearance may take up to 5 business days.